2018 Winners
Best First-Time Buyer Mortgage
Banking
Every mortgage provider in Ireland is encouraged to enter this category. The lender which has displayed the greatest commitment to supporting customers making their first property purchase will be awarded on February 1st.
Best Mover Mortgage
Banking
Every mortgage provider in Ireland is encouraged to enter this category. The award will go to the lender which has offered the greatest mortgage service to customers moving home in 2017.
Best Online Banking Experience
Banking
Every financial institution in Ireland that offers online banking services is invited to enter this category. The institution that has provided the most user-intuitive and innovative online banking features to customers will be presented with this award.
Best TV Experience
Broadband, Mobile & TV
All TV subscription providers serving Irish customers are invited to enter this category. The award will be presented to a provider that has delivered a cost-efficient, content-rich viewing experience to households since January 1st 2017.
Best Broadband
(with or without landline)
Broadband, Mobile & TV
Every provider of a broadband plan (with or without a landline) is invited to enter this category. Our judging panel will consider value, quality of service and range of availability when selecting a winner.
Best Mobile Phone Plan
Broadband, Mobile & TV
All mobile network operators in Ireland are invited to enter this category. The operator that has demonstrated the greatest value, consistency of service and flexibility in its mobile offerings (both prepay and billpay) will be awarded on February 1st 2018.
GRAND
PRIX
Best Consumer
Business 2018
Grand Prix
The Grand Prix award is contested by the winners of all other bonkers.ie award categories and comes with the title of 'Best Consumer Business'
Best Energy Price Plan
(New Customer)
Energy
All ten gas and/or electricity suppliers in Ireland are encouraged to enter this category. Our judging panel will consider value, quality of support and ease of sign up for new customers when selecting a winner.
Best Energy Price Plan
(Existing Customer)
Energy
All ten gas and/or electricity suppliers in Ireland are encouraged to enter this category. The judging panel will consider value of retention offers, quality of support and commitment to rewarding customer loyalty when selecting a winner.
Best Energy Efficiency Service
Energy
All organisations that provide energy efficiency services to Irish homes are invited to enter this category. The service provider that has delivered efficiency-improving results, value to customers and an ongoing commitment to efficiency will be awarded on February 1st.
Best Customer Service
Marketing & Service
All consumer-facing businesses that are committed to providing excellent customer service in Ireland are invited to enter this category. The award will be presented to an organisation that has consistently displayed excellent support across all channels, a commitment to ongoing improvement and a willingness to go above-and-beyond for customers since January 1st 2017.
Best Community Sponsorship Engagement
Marketing & Service
This category is open to all organisations that have actively engaged with their community through sponsorship or volunteer initiatives in 2017. The award will go to an organisation that has executed upon its sponsorship activity goals and provided value to its community in doing so.
Best Marketing Campaign
Marketing & Service
All consumer-facing businesses that undertook a successful marketing campaign in 2017, regardless of budget, are encouraged to enter this category. Judges will consider creativity, clarity of message and relevance to customer requirements when selecting a winner.
